Business Development with Social Media

In the webinar excerpt "Top Four Reasons Why Social Media Matters," I join Stephen Fairley, CEO of The Rainmaker Institute, to describe how lawyers can generate new business with Twitter, Facebook and LinkedIn.

There's a huge online conversation among consumers about legal issues. You can be part of the conversation, or you can miss it and the business that goes with it.

Stephen and I outline four reasons that social media works for lawyers:

  1. It is one of the most cost-effective means of building your platform.
  2. It will increase traffic to your website.
  3. It will influence buying decisions by your potential clients.
  4. It connects you to referral sources.

"The holy grail of your marketing is to build your word-of-mouth referrals," Stephen says. "Social media gives you a way to build a massive platform rather rapidly and is one of the most cost-effective ways to do so."

To get a free Social Media Evaluation, contact a LexisNexis Law Firm Marketing Specialist.

Blogs and social media are also an effective way to boost traffic you your website. "The two things Google loves are fresh, relevant content and inbound links," notes Stephen. "The more links you have to your website the better Google will reward you by pushing you to the top of search engine results."

To get a free Website Evaluation and Consultation, contact a LexisNexis Law Firm Marketing Specialist.

Social media is so prevalent now that it influences consumer buying decisions. "If you start adding things up, you can see that social media has the ability to influence thousands and thousands of people. If the average person on Facebook has 130 friends, if you can get your Facebook fan page to over 500 connections, you have the ability to influence 65,000 people," Stephen says.

"Does social media work? That is the wrong question," he says. "The right question is, which social network will work best for my practice area?" He quoted from a survey by Hubspot:

  • Is your end client a business, a CEO or an executive of a company?  If yes, you are a business-to-business firm.Business-to-business firms — over 45% — say that the No. 1 source of acquiring a customer was from LinkedIn.
  • Is your end client a consumer?  If yes, you are a business-to-consumer firm.  Business-to-consumer firms — 68% — say they had acquired a new client from Facebook.

LinkedIn is a fantastic place to develop referral sources. One of the things that lawyers enjoy about LinkedIn is the ability to join a group. When you belong to a LinkedIn group, you can meet lawyers and referral sources online and then connect with them in person.

"Top Four Reasons Why Social Media Matters" is an excerpt from the LexisNexis webinar "Join the Conversation: Social Media Strategies for Your Law Firm." View additional LexisNexis webinars for the latest insights and best practices in online marketing for law firms.


Why Lawyers Should Love Inbound Marketing

On The Rainmaker Institute blog, Stephen Fairley, the CEO of The Rainmaker Institute, fills us in on why attorneys should just love inbound marketing.

Just when most lawyers got used to traditional marketing – print ads, Yellow Pages listings, billboards, radio and TV ads – along comes a discipline called inbound marketing that turned everything you thought you knew about law firm marketing on its head.

Here at The Rainmaker Institute, inbound marketing is about all we do, and what we have done for years. Traditional marketing may have its uses, but it doesn’t do what we like to do – generate qualified leads. Traditional marketing is all about the push – pushing your message out to a mass market in hopes of finding those needles in a haystack.

Inbound marketing pulls people in who are interested in what you have to offer. It consists of social media marketing, SEO, blogging, e-newsletters, videos, free report offers on landing pages, email marketing and other strategies that attract consumers naturally.  

Inbound marketing allows you to nurture relationships with potential leads all the way along the various stages of the buying cycle. You can automate your messaging early in the cycle for the shoppers, then spend your resources more carefully on interacting with those who are in the later stage of ready-to-buy. 

This infographic from The Whole Brain Group, a Michigan-based inbound marketing agency, explains it simply and succinctly: 


Using Social Media to Accelerate the Referral Process

In the following post, Stephen Fairley, author on The Rainmaker Blog,  describes how using social media can accelerate the referral process.

Social media has become a fundamental shift in the way we communicate and find information -- or rather, the way information finds us.  

When you consider the overwhelming number of people who are now using social media, the question you should be asking is not, are my prospects, clients, and referral sources using social media? The question you should be asking is, which network are they using most often?

A survey last year by the American Bar Association's Legal Technology Resource Center found that 56% of attorneys are already using a social network. This means for you skeptics out there, if you are not maintaining a presence on at least one social network you are already behind the curve. Of those networks, LinkedIn is the most popular, followed by Facebook – however, Facebook is still the social site favored by prospects.

For attorneys who are looking to connect with consumers (versus business owners), like criminal defense, personal injury, bankruptcy, estate planning, and family law just to name a few, Facebook should be your primary focus because of the sheer number of people that can be found there (over 950 million registered users and growing).  

Depending on the demographic of your clientele, you may have more success with one social media platform compared to another -- but it is important that you have a presence on them all.  For example: Business oriented attorneys, like business litigation, securities, and intellectual property, should focus more of their efforts on LinkedIn. However, LinkedIn also has the highest number of attorneys who use the network so it's a little more difficult to stand out as compared to Facebook or Twitter.

What many people fail to understand is how people are starting to use social media.  Social networks are more and more being used as personal search engines mainly because Google has become too generic and they often don't trust what they find there.  

This trend is especially true in the under-30 age group. In fact, many social media experts are starting to point to Facebook as the new Google! Tens of thousands of searches are conducted every day on Facebook for resources and reviews of products, services, and service providers.  

The long-time phenomenon of asking your friends and colleagues for a referral has simply gone viral and online. Social networks are quickly multiplying the number of connections a person can ask when seeking a referral to a trusted advisor.  

Read about Stephen on his bio.