58% of Marketers Say Using Social Media Improves Sales

It takes time to develop relationships that lead to sales. A large percentage of marketers who take the time find great results. For example, 58% of marketers who have been using social media for more than 3 years report it has helped them improve sales, according to the 2012 Social Media Marketing Industry Report just published by the Social Media Examiner.

Among marketers overall, including those with less experience, 40% saw improved sales in 2012 (see chart below).

But the survey of 3,800 marketers found that the chief benefits of social media marketing are soft metrics: generating more business exposure (reported 85% of marketers), followed by increasing traffic (69%) and  providing marketplace insight (65%). These provide weak reasons for a skeptical managing partner considering social media marketing.

Marketers do appear to be getting more leads. The report says that that the proportion of marketers citing lead generation as a social media marketing benefit has risen 7% year-over-year to 58% of respondents.

benefits of social media, law firm marketing, online marketing

Other findings:

  • Roughly 3 in 5 marketers are spending at least 6 hours or more on social media marketing per week, with one-third spending more than 10 hours weekly.
  • Large brands were 10% more likely than small businesses to say that they benefited from increased traffic as a result of their social media marketing efforts (75% vs. 68%).
  • Business-to-business companies were 15% more likely than business-to-consumer companies to report marketplace intelligence insights from social media (68% vs. 59%).

As for me, because Twitter comes up as my #5 most important source of traffic to this blog, you'll see me tweeting and retweeting.

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Zachar Law Firm - April 5, 2012 6:18 PM

Not only does social media have the ability to improve sales, but there are so many others uses that can come from these outlets if used correctly. From backlinks to client testimonials, to holding Q&A sessions, to having your posts go "viral" in some cases. If there is a game plan put into place and there is a way to track your ROI with social media, you will see an increase in traffic to your site, engagement, from past customers/clients and you will see your reputation rise. There are countless ways. You are getting inbound marketing traffic organically. Without spending a dime. What more can you ask for?

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