Samantha Miller, Vice President of Product, Web Visibility Solutions at LexisNexis, wrote an important piece back in November about the importance of optimizing your firm's website for mobile users. Here is an excerpt. Read it at the source, here.
Have you ever tried to navigate a website with your mobile phone or pad, when that site was NOT optimized for mobile devices?
The text is too small and the images are too large. There is way too much content and that material is basically unreadable. Pictures are not sized or placed properly. If you can even find the scroll bar or tabs, you have to keep swiping. And forget about trying to find any contact info.
In short, the website looks and feels terrible.
If you are a consumer in urgent need of legal information or actually need to find an attorney, you're moving on to another firm's site.