How to Reach a Broad Audience with a Niche Practice

Sean Stonehouse fills us in on ways to reach a broad audience when you have a niche practice.

For many attorneys, reaching new clients is a challenge. For those with hyperspecialized niche practices, the task becomes exponentially harder. Consider the difference between attorneys who handle divorces and attorneys who focus on handling assets in divorces. When you are a general divorce attorney, your practice is easy to explain and you can assume some of your clients will eventually know others who are getting divorced and can recommend you. But when your practice focuses specifically on handling assets in divorces, your potential circle of new clients contracts significantly.

With niche practices, attorneys often rely on referrals from their peers and have not had many opportunities to see worthwhile ROI on traditional advertising methods. So when seeking to expand their practices or increase revenue, these attorneys must wade through territory that is new to them.

robust online presence that combines actively participating on social media sites, regularly blogging, and maintaining an informative, engaging website can allow you to set yourself apart from all the other attorneys in your area who are practicing a similar, but more general, type of law.

Start with social media. This is your first channel to connect through peers who can recommend you (typically through LinkedIn) and to the people who may hire you directly (Facebook is generally the first choice here). Through LinkedIn and Facebook, you can promote your blog, which you can use to set yourself apart as a thought leader. When people find your blog, either through your social media profile or by Internet searches, you can guide them to your website. Once they arrive at your (well-designed) website, potential clients can quickly learn how you can help them with their unique legal issues.

Read article at the source here.

Get Your law Firm Ready Generations Y and Z

At LexisNexis' LegalTech New York 2013 panel, "Taming the Wild West of Social Media: The Secrets of Social Media Success in the Legal Profession," moderator Steve Mann (chief marketing officer of the Research & Litigation Solutions business at LexisNexis®) set the tone for the session by walking attendees through some important demographic changes underway in the legal profession.

Here is a video clip from the panel discussion:

FREE RECORDING: Ethics for Online Legal Marketing Webinar

Recently, Jay Butchko, Director of Retention and Acquisition Web Visibility Solutions,  co-hosted a webinar titled "Ethics Essentials for Successful Online Legal Marketing." 

Find out what's legal and what's not with real-life examples of online law firm marketing that violate ethics rules, and how to avoid repeating them.

There is no cost to download this webinar, focused on strategies to adhere to Rules of Professional Conduct. Learn to use these essential best practices — and apply them to your own marketing strategy.

Click here to access the recording.

13 Mobile Stats Your competitors Already Know

Are You Mobile Friendly or a Mobile Frenemy?

In 2012, smartphones and tablets out-shipped PCs by 2-to-1. People are using mobile devices more frequently to research professional services. Companies without a mobile experience drive 61% of their mobile traffic to their competitors.
 
However, people use different devices for different reasons. Simply porting an experience originally designed for a PC to a smartphone can make it more mobile-frenemy than mobile-friendly. According to Google, 57% of visitors won't recommend a business with a poorly designed mobile experience. A device specific approach to content and functionality is critical to consider.
 
Webinar: 13 Stats and 5 Tips You Can Use Immediately to Justify, Plan and Deliver a “Mobile First” Experience
 
Wed, Feb 20, 2013 12:00 PM - 1:00 PM EST
 
To help understand the positive economic impact of an effective mobile strategy, Vizibility has compiled 13 definitive metrics that are shaping mobile strategies of the world's most successful companies. The stats are available as an infographic.
 
I am joining Vizibility CEO, James Alexander to host a webinar to discuss these findings and offer 5 immediately actionable tips you can use now as part of justifying, developing and executing your mobile strategy.
 
Register Here.

 

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8 Ways to Use Your Law Firm Website to Turn Browsers Into Buyers

Once again, The Rainmaker Blog publishes a compelling post. Many times you will have window shoppers on your website, read below for 8 ways to turn those browsers into buyers.

1. Position your firm as a specialist. When people search for attorneys online they have a specific problem (DUI, personal injury, etc) and they are searching for specific answers. If your firm has more than one practice area, the best practice is to have more than one website, especially if they have a very different clientele.

2. Offer free, educational information. Only a small percentage of website visitors are ready to commit to a consultation the first time they visit your website. Providing visitors with educational materials to help them make the best decision is a tried and true technique in Internet marketing. If you are an estate planning attorney, give them a free report on the "Top 10 Questions to Ask Before You Hire an Estate Planning Attorney."

3. Use fitting photos. Almost every legal website makes the mistake of using the same photo of the scales of justice or the courthouse steps. Be sure the pictures on your website are congruent with your message and your perfect client.

4. Give visitors easy ways to connect with you. I'm still astounded at how difficult many websites make it just to find their phone number or an email address that goes directly to an individual versus a "faceless entity." Make it easy for prospects to find all your contact information, even on their cell phone.

5. Create a mobile friendly site. Last year smart phones outsold computers! With slower speeds, smaller screens, the need for more immediate information, and the potential desire to easily call your office directly from their cell, a mobile version of your website is no longer a nicety, it is a necessity!

6. Tell visitors what the next steps are. If you want them to download your free report or call your office for a free consultation, tell them!

7. Use video clips on your website. Video is a proven converter. It gives visitors a way to see you as a real person, to hear in your own words how you can help them, and how you are distinct in your approach.

8. Provide a clear and compelling reason why you are different from your competitors. Online buyers of legal services visit an average of 5 websites prior to moving into the decision making phase. Explain to them in an easy to understand manner how your firm is different from others.

 

LFM Second Annual AmLaw 200 and Global 100 Mobile Web Survey

Global 100 firms with mobile sitesThis is a guest blog post by The Law Firm Mobile (LFM) blog. In December, LFM released its second annual research on which firms from the AmLaw 200 and Global 100 have entered the world of the mobile web (the first report can be found here).

Below are following sections: an overview of the report, statistics describing the extent of mobile web site penetration for large law firms, statistics regarding the type of content used in firm web sites, and a final section on mobile web best practices. The final section of this report provides a detailed list of the names of law firms with hyper links to a screen shot of each respective firm’s mobile site along with the URL for that site.

Overview

  • Of the firms on the 2012 AmLaw 200 list, 54 firms (27%) have mobile sites. This is an increase of 46% (17 additional firms) from 2011. Of the firms on the 2012 Global 100 list, 29 firms (29%) have mobile sites. This is an increase of 32% (7 additional firms) from 2011.
  • Of the firms on the 2012 AmLaw 200 or Global 100 list with a mobile websites, most firms (67%) have from 7-9 total content types for the mobile site.
  • Of the firms on the 2012 AmLaw 200 or Global 100 list with a mobile website, the most popular type of content offered to users is Professionals/Attorney Biographies (59), Offices (53), and Practice Areas (52). The next set of content includes News (45), About the Firm (42), Careers (40), Events (38), and Publications (34). Some of the least used content types included Contact Us (13) and Industries (9).
  • Even with the increase in firms with mobile sites, the majority of large law firms in the AmLaw 200/Global 100 do not yet have a mobile web despite the significant growth in smartphone use.

See the remainder of LFM's findings on the LFM blog here.

 

Bankruptcy Lawyer Sees New Business from Participation in Online Legal Advice Forum

LexisNexis recently spoke with David L. Gibbs, senior associate attorney for The Gibbs Law Firm, APC, a bankruptcy, business and real estate firm in San Clemente, Calif. Gibbs is an active participant in Lawyers.com'S Ask A Lawyer.

LexisNexis® Martindale-Hubbell®: Can you tell me about your law practice? Who are your typical clients and how does a new client typically find you?

David L. Gibbs: Our clients are primarily homeowners in our small town in South Orange County, Calif., who experience problems with their homes or other real estate they own. Most of it is residential foreclosure activity. The single biggest driver of our business is word of mouth, because it is such a small community.

But more and more we are receiving leads from online sources, including Lawyers.com and the Ask A Lawyer section on Lawyers.com.

LNMH: How long have you been participating on Ask A Lawyer?

DLG: It's been almost a year.

LNMH: I heard that you've gotten several new clients as a result of your Ask A Lawyer work. Some of the other attorneys I've talked to have told me that lawyers shouldn't expect to get new business from Ask A Lawyer because its primary benefit is search engine optimization. Why do you think you've had success in driving new business where others haven't?

DLG: It's probably a combination of factors: The sheer number of answers I'm providing and the areas of law where I'm posting.

LNMH: What about the other benefits you've seen from your participation? You mentioned the links back to your website.

DLG: I haven't tried to quantify the search engine optimization benefits. I have gone into Google Webmaster Tools, looked at the profile for our website and seen click-thrus from Lawyers.com to our site, so I assume it's working. I just have to think that just being on Lawyers.com and posting frequently is helping drive traffic to our website.

LNMH: How much time do you spend in the average week answering questions on Ask A Lawyer?

DLG: I'm not on there daily, but when I do get on, I usually spend about an hour at a shot, and I do that a couple times a week. So probably two to three hours a week.

LNMH: Are you doing this during office hours or on your own time?

DLG: Mostly during office hours. For example, I'll jump on if I have a half an hour free and don't have time to start something new. Or if it's slow, I'll go onto Lawyers.com and spend an hour or so answering questions.

LNMH: What's the strangest or most memorable question you've ever answered?

DLG: [Laughter]

LNMH: The laugh makes me think there must be one or two.

DLG: There are tons of them. I'd have to say that landlord-tenant law is the most frequent source of weird questions. They're all over the map. It seems that about half of the questions are comical in some respect. Not comical in the sense of making fun of people, but weird stuff happens in that arena. You hear about landlords peeping on their tenants or walking into apartments without any advance notice.

LNMH: Understanding that you probably don't want the competition, would you recommend Ask A Lawyer to a colleague with whom you weren't competing?

DLG: Absolutely. It's a great tool and the fact that it's still free is fantastic.

Ask A Lawyer is a good resource for consumers. And although the search engine optimization benefits are hard to quantify, it can't be a bad thing for attorneys.

LNMH: What advice would you give to other attorneys who want to participate on Ask A Lawyer?

DLG: Limit yourself to areas where you know the law. On other online legal advice forums, I've seen attorneys taking guesses on answers in areas where they don't practice. Don't do that, you look like an idiot. Focus on what you know.

Second, be human. I've seen responses on other online legal advice forums where attorneys seem very condescending and are talking above their audience.

Finally, jump in and get going. It's very easy to do.